Helpful Information for Our Clients

Location

Our office is conveniently located at 1101 McMurtrie Dr. Suite A3, Huntsville, AL 35806. We are behind the Super Target on University Drive, between University Drive and Research Park. 

When you arrive at the office park, we are in the first two story building. Look for our sign outside our entry door.

We have water available as well as a restroom in our lobby area. When you arrive, please wait in the reception area immediately to your right at the top of the stairs. In the landing outside the lobby, we have a kid’s area, complete with art supplies, puzzles, and books. We encourage you to relax, enjoy the music or read a magazine until your counselor comes to get you for your session.

View map and get directions

Insurance

We accept a variety of insurance policies but this varies by counselor. Please contact us to confirm that we take your specific insurance plan and to verify coverage for mental health counseling prior to starting counseling services. We will file claims directly to your insurance company as a courtesy to you. However, it is your responsibility to provide us with up-to-date information, including any changes in your policy while you are working with us. For clients who we are out of network for, your counselor can provide you with a “Super Bill” which is a detailed invoice for services that you can send to your insurance company to attempt to recoup some of your out of pocket cost. All required payments (co-insurance, deductible or full out of pocket fee) for services are due at the time service is rendered. Typically life coaching (where no mental health diagnosis is involved), and marital counseling are not covered by insurance. We realize that choosing us to help you work through an issue in life is an investment of time, energy and money and we strive to be good stewards of all three.

New Client Forms

Please print the forms indicated by your counselor. You will need to complete and bring these with you to your first session. If you have any questions, feel free to email your counselor.

New Client Intake Forms

Credit Card Authorization Form

Child/Teen Questionnaire

Couples Intake Form