Helpful Information for Our Clients
Location
Our office is conveniently located on Madison Blvd. in Madison, between the Madison Blvd.and County Line Rd. exits off Interstate 565. We are in the Meadow Green Office Park, which also houses the former ITT Technical Institute, and are across the street from the Hampton Inn.
When you arrive at the office park, we are in Building One. Look for the welcome flag next to the bushes and our name and logo on the glass door to help you find our entrance.
There is a water fountain and restrooms right down the hall from our office. We also have water available for our clients in our office in our interior hallway. When you arrive, please wait in the reception area immediately to your left as you enter the office. In our reception area, we have a Kid’s Corner, complete with art supplies, puzzles, books and a chalkboard table. We encourage you to relax, enjoy the music or read a magazine until your counselor comes to get you for your session.
Insurance
We accept a variety of insurance policies but this varies by counselor. Please contact us to confirm that we take your specific insurance plan and to verify coverage for mental health counseling prior to starting counseling services. We will file claims directly to your insurance company as a courtesy to you. However, it is your responsibility to provide us with up-to-date information, including any changes in your policy while you are working with us. For clients who we are out of network for, your counselor can provide you with a “Super Bill” which is a detailed invoice for services that you can send to your insurance company to attempt to recoup some of your out of pocket cost. All required payments (co-insurance, deductible or full out of pocket fee) for services are due at the time service is rendered. Typically life coaching (where no mental health diagnosis is involved), and marital counseling are not covered by insurance. We realize that choosing us to help you work through an issue in life is an investment of time, energy and money and we strive to be good stewards of all three.
New Client Forms
Please print the forms indicated by your counselor. You will need to complete and bring these with you to your first session. If you have any questions, feel free to email your counselor.
Credit Card Authorization Form
